Expedited Case Study: Emergency Generator Delivery for PGA and Super Bowl — Zero Downtime

A national power-equipment provider responsible for supporting major events — including the PGA Tour and the Super Bowl — faced an unexpected emergency. A critical power infrastructure issue at one of the venues required an immediate relocation of a 40-foot Genset Trailer. Without fast action, the event risked losing backup power for broadcast feeds, vendor operations, and essential site safety systems.

This was true no-fail, time-critical freight. Failure was not an option.

Thompson Transport Group stepped in to execute the move under extreme time pressure.

The Challenge

High-visibility events operate on tight schedules and strict safety requirements. This move carried several urgent challenges:

• A same-day emergency requiring immediate dispatch
• A 40 foot power trailer needing safe, compliant transport
• Venue access restrictions and routing coordination
• A hard deadline tied directly to national broadcast operations
• Only one chance — no margin for delay

Missing the window would have resulted in operational failure during one of the most watched events in the country.

The power-equipment provider needed a partner who could mobilize instantly, communicate clearly, and deliver without a single misstep.

The Solution

Thompson Transport Group activated our expedited network and dispatched a truck within 45 minutes of receiving the request. The move was supported by minute-to-minute coordination and direct communication with PGA and Super Bowl operations staff.

The expedited solution included:

• Immediate semi-truck dispatch in under one hour
• Direct delivery coordination with event operations
• Secured routing and on-site access clearance
• Real-time GPS tracking and live communication
• TTG operations on standby until the trailer was staged and approved

Every step was managed with zero delays, zero confusion, and total visibility.

The Results

The execution was flawless — and ahead of schedule.

• Emergency pickup completed in less than 1 hour
• Generator trailer delivered 3 hours before the event deadline
• Client avoided a major operational failure during national broadcasts
• Zero service interruptions reported by event personnel
• TTG was awarded all expedited event-support freight for the remainder of the season

The client gained confidence knowing they had a partner capable of protecting mission-critical operations at the highest level.

Why It Matters

When millions are watching and national events depend on reliable power, delays are not an option. Time-critical moves demand speed, precision, communication, and flawless execution.

Thompson Transport Group proved our ability to perform under extreme pressure — delivering essential infrastructure for some of the biggest events in the country.

Need Support for Time-Critical Freight?

If your operation requires rapid-response transportation, emergency coverage, or event-critical logistics, TTG provides immediate dispatch, real-time visibility, and dependable execution when it matters most.